After being forced to move more than 4 million employees to a work-from-home model, IT companies are now selling their experience and toolset packaged as Workplace-as-a-service (WaaS). It involves setting up cloud-based tools that allow employees to work remotely. Areas covered in a WaaS model typically include:
- Adoption of technology that equips employees to work from anywhere at any time.
- Deploying social collaboration tools to allow employees to collaborate.
- Providing employees with cloud workspace to access their data securely.
- Remote Operations and Support.
Listed below are some examples of companies who are selling the mentioned model:
- Tech Mahindra‘s workspace transformation is designed to deliver the highest level of security using a hybrid approach that leverages virtualization and enterprise mobility. Both the aspects focus on providing a digitally enhanced environment that optimizes workforce productivity and flexibility.
- Infosys is looking at connecting workplaces via the use of AI and IoT. In the recent past, they have established remote work setup for unconventional sectors including automotive and retail by enabling automation. This further helped companies to monitor their manufacturing plants remotely with minimal workforce on the site.
- TCS holds intellectual property in the field of digital workplace and a dedicated practice to meet the ever-evolving expectations of remotely working users. The company tends to adopt an agile approach towards development and deployment of new systems leading to faster adoption of the digital ways of working.
Digital workplace fits the vision of new millennial workforce who prioritize usage of modern tools, policies and technologies to create a collaborative office ecosystem. Moreover such an environment leads to safe, secure and easy-to-access services while attempting to maintain a happy and productive workforce!
This content was originally published for my TechTuesday’s initiative on LinkedIn.
